The Business World Needs More Empathy
“The Business World Needs More Empathy” – Why am I saying this? Empathy is the most under-rated and misunderstood trait from a business perspective. People think that if they are empathetic, they would be exploited.
Today, I am giving you a simple yet powerful perspective of it and how it can help you grow your business significantly.
#E – Effective communication and active listening;
#M – Managing emotions of oneself and others;
#P – Putting oneself in the shoes of customers, employees, and other stakeholders;
#A – Acknowledging and valuing the feelings and perspectives of others;
#T – Taking action to address the needs and concerns of customers, employees, and other stakeholders;
#H – Honoring diverse backgrounds and experiences;
#Y – Yielding positively to the needs and expectations of customers, employees and other stakeholders.
#Empathy is an important trait in business, as it enables business owners/founders/entrepreneurs/business leaders to understand the needs and perspectives of their customers and employees, build better relationships, and make informed decisions that benefit all stakeholders.
Practise Empathy for the next 21 days in your business and see the difference it brings about. You will be surprised for sure and more importantly, it will become a habit!
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from his angle as well as your own” – Henry Ford.
What is your opinion?